SATISFACTION GUARANTEE

We don’t just want you to be satisfied, we want you to be THRILLED with our products! Therefore, we have a 30-Day Return Policy and a 1-Year Warranty Policy.

REGISTERING YOUR BEACHWAVER CO. HAIRSTYLING TOOL

To register your hairstyling tool, please email Customer Service and include:

Your name, address, email and phone number.

A picture of your receipt or a copy of an email confirmation that shows the name of the Authorized Retailer, the date, and the tool purchased. Your tool will be registered once you receive a confirmation email from the Customer Service department.

WARRANTY POLICY

The Beachwaver Co.® will replace your Beachwaver® styling iron for one year from the date of purchase (from an authorized retailer) if the product is defective in materials or workmanship. If you experience any problems with your iron after the 1-year period, please let us know. Warranty application is determined in the sole discretion of The Beachwaver Co.® To be eligible for warranty protection, you must register your tool with The Beachwaver Co.® by emailing a picture of your receipt or forwarding an order confirmation to Customer Service.

WARRANTY PROCEDURE

Please contact our Customer Service department to process a warranty exchange. The standard 1-Year Warranty replacement processing fee is $15.00 within the United States. All product WITHOUT a copy of PROOF OF PURCHASE will be considered as out of the warranty period. All product purchased from an unauthorized vendor will be considered outside the warranty period. If your iron is over a year old and you’re experiencing any problems, please email customerservice@beachwaver.com so we can help you.

LEGAL STUFF

In no event shall The Beachwaver Co.® be liable for any special, incidental, or consequential damages for breach of this or any other warranty, express or implied, whatsoever.

Any implied warranties, obligations or liabilities, including but not limited to the implied warranty of merchantability and fitness for a particular purpose shall be limited in duration to the one year duration of this written limited warranty.

The warranty does not apply in the following scenarios: any unauthorized party opened the product in an attempt to fix the product, normal wear and tear, damage caused by misuse or mishandling, incorrect voltage use, or due to user’s failure. Warranty application is determined in the sole discretion of The Beachwaver® Co. In no event shall the Beachwaver® Co. be liable for any special, incidental or consequential damages for breach of this or any other warranty, express or implied, whatsoever.  

A FINAL WORD

At The Beachwaver Co.® we want you to be thrilled with our tools. We want you to look and feel beautiful. We believe in the quality of our tools and test each iron thoroughly. We welcome your feedback and in the event of any problem, we welcome the opportunity to make it right!

Please visit the Customer Service page for return instructions and contact information.